Cookies and privacy

COOKIE POLICY

VIAJOVEN NEWCO, S.L., (hereinafter, "VIAJOVEN") informs you, through this Cookie Policy, about the use of devices for storing and retrieving data on Users' terminal equipment.

1.- What are cookies?

This website uses cookies and/or similar technologies that store and retrieve information as you browse. In general, these technologies can serve very different purposes, such as, for example, recognizing you as a user, obtaining information about your browsing habits, or personalizing the way content is displayed. The specific uses we make of these technologies are described in the section "What does VIAJOVEN use cookies for?"

The information collected by cookies is anonymous and does not contain any sensitive information, as it does not collect data that could personally identify the User. In any case, the User may access their browser settings to modify and/or block the installation of Cookies sent from the Website, without this preventing access to the content, as described in the sections "How to disable cookies?" and "Cookies on mobile devices" of this Cookie Policy.

2.- What does VIAJOVEN use cookies for?

In accordance with Article 22 of the Information Society Services and Electronic Commerce Law, as well as Recital (30) of the General Data Protection Regulation (hereinafter, "GDPR"), this Website uses cookies or other data storage and retrieval devices to track Users' interactions with the services offered on the Website.

Cookies allow a User's browser to be recognized, as well as the type of device used to access the Website, and are used to facilitate the User's next visit and make the Website more useful.

VIAJOVEN uses cookies to:

• Optimize User navigation by tracking the session.
• Collect information to optimize navigation and improve the Website.

The Website uses the following types of cookies:

• Mandatory or technical: These are strictly necessary to provide a service or content requested by the user. They handle technical aspects such as identifying records and managing tool preferences in the use, interaction, and location of access to content.

The mandatory cookies used on the Website are detailed below:

• Statistics/analytics: These, processed by us or by third parties, allow us to quantify the number of users and thus statistically measure and analyze how users use the service offered. To do this, your browsing on our Website is analyzed in order to improve the range of products or services we offer.

The analytics cookies used on the Website are detailed below:

4.- How to disable cookies?

Cookies that are not mandatory for browsing this Website can be disabled in the [cookie_settings] section.

These settings can be found in the footer of the Website. In addition, all browsers allow changes to be made to disable cookie settings.

This is why most browsers offer the ability to manage cookies, providing more precise control over privacy.

These settings are located in the "options" or "preferences" section of your browser menu.

Below you will find links for each browser to disable cookies by following the instructions:

Internet Explorer (https://goo.gl/iU2wh2)

• In the tools menu, select "Internet Options."
• Click on the Privacy tab.
• You can delete cookies by selecting the "delete browsing history" option and then, in the "cookies and site permissions" section, going to the "view cookies and site data" subsection and selecting "Delete all."
• Likewise, the "cookies and site permissions" tab allows you to configure the privacy options preferred by the user.

Mozilla Firefox (http://goo.gl/QXWYmv)

• At the top of the Firefox window, click on the menu.
• Select Privacy & Security.
• By selecting the "Custom" option, you can select the Cookies you wish to block along with other privacy-related settings.

Google Chrome (http://goo.gl/fQnkSB)

• Click on the menu located in the toolbar.
• Select Settings.
• Under "Privacy and Security," click on the "Cookies and other site data" button.

You can select the general cookie settings, as well as other privacy aspects.

Safari (https://goo.gl/dQywEo)

• In the Safari app on Mac, select "Preferences."
• Open the Privacy tab.
• Select the option you want in the "block cookies" section.
• Please note that certain features and full functionality of the Website may not be available after disabling cookies.

If you do not want to be tracked by cookies, Google has developed a plug-in that you can install in your browser, which can be accessed at the following link: http://goo.gl/up4ND.

5.- Cookies on mobile devices

VIAJOVEN's Website also uses cookies or other storage devices on mobile devices.

Cookies that are not mandatory for browsing this Website can be disabled in the [cookie_settings] section.

These settings can be found in the footer of the Website. In addition, just as with computer browsers, mobile device browsers allow changes to be made to privacy options or settings to disable or delete cookies.

If you wish to modify your privacy options, follow the instructions specified by the developer of your mobile browser.

Below you will find some examples of links to guide you in modifying privacy options on your mobile device:

• iOS: (http://goo.gl/61xevS)
• Windows Phone: (https://goo.gl/tKyb0y)
• Chrome Mobile: (http://goo.gl/XJp7N)
• Opera Mobile: (http://goo.gl/Nzr8s7)

6.- Acceptance of cookies

This Website does not install our cookies on users' devices until they have accepted the installation thereof.

Please note that if you do not accept the installation of cookies or disable any of them in the settings, certain services may not be available without their use, or you may not be able to access certain services or fully take advantage of everything this Website offers.

PRIVACY POLICY

1.- Who is responsible for processing your data? The party responsible for processing your personal data is VIAJOVEN NEWCO, S.L. (hereinafter, "VIAJOVEN"), with registered office at Calle Orense, 25 – Piso 7, Puerta C – 28020 MADRID – registered in the Commercial Registry of Madrid, Volume 29,828, Folio 146, Section 8, Page M-536688, 1st Entry, Tax ID (CIF): B-86388642.

This Privacy Policy governs access to and use of the Website (hereinafter, the "Website") that VIAJOVEN makes available to Internet users (hereinafter, the "Users") interested in the products and services (hereinafter, the "Services") offered by VIAJOVEN thereon. Contact email: contacto@isic.es, info@isic.es and/or oficina@isic.es

2.- Recommendations Please read and follow these recommendations carefully:

• Keep your equipment equipped with duly updated antivirus software against malicious software and spyware applications that could endanger your Internet browsing and the information stored on your equipment.
• Read and review this Privacy Policy and all legal texts made available by VIAJOVEN on the Website. 

3.- Information about the data VIAJOVEN collects through the Website For the proper functioning of the Website, VIAJOVEN may have access to the following data provided, where applicable, by the User: (i) Identification data: first and last name, national ID or passport, identification photo (ii) Personal characteristics data: date of birth, gender (iii) Contact details: email, telephone, Instagram, or TikTok (iv) Academic data: academic background, educational institution, profession

4.- Why is VIAJOVEN entitled to process your data? VIAJOVEN's legal basis for processing Users' data through this Website is the Users' consent to the processing of their personal data, as well as the performance of a contract to which the data subject is party, or the application, at their request, of pre-contractual measures.

By accepting this Privacy Policy and checking the corresponding boxes, the User gives their consent to such processing.

VIAJOVEN takes the protection of your privacy and personal data very seriously. For this reason, your personal data is kept securely and handled with the utmost care, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the "General Data Protection Regulation" or "GDPR"). This Privacy Policy governs access to and use of the service that VIAJOVEN makes available to the User interested in the services and content hosted on the Website. In this regard, the User may withdraw their consent at any time by sending a message to the following email address: legal@isic.es, without this affecting the lawfulness of processing based on consent prior to its withdrawal.

5.- What are the purposes of processing your personal data? Your personal data collected by VIAJOVEN may be used for the following purposes, according to the consent given in the corresponding registration form:

(i) Providing the services and content of the Website;

(ii) Receiving commercial communications or information about VIAJOVEN's products and services by mail, telephone, email, SMS/MMS, or other equivalent electronic communication means;

(iii) Processing and responding to the User's requests, applications, incidents, or inquiries.

6.- Accuracy of the data provided by Users The User guarantees the accuracy of the personal data provided and undertakes to inform VIAJOVEN of any changes thereto. The User shall, in any case, be responsible for the accuracy of the data provided, and VIAJOVEN reserves the right to exclude from its services any User who has provided false data, without prejudice to any other legal action that may be taken. Users are advised to protect their data with the utmost diligence, using appropriate security tools. VIAJOVEN shall not be liable for any theft, unlawful modification, or loss of data unless this results from a lack of diligence or breach of duty of care on the part of VIAJOVEN. Any modification or update of the data must be communicated to VIAJOVEN through the means of communication set out in this Privacy Policy.

7.- Data retention Protecting the privacy and personal data of Users is very important to VIAJOVEN. Therefore, VIAJOVEN does everything possible to prevent User data from being misused. Only authorized personnel have access to User data. The User's personal data will be retained for as long as it remains in VIAJOVEN's database for the processing purposes for which it was provided, provided the User has not revoked their consent by requesting the deletion of their account or the erasure of certain personal data from the Website. Subsequently, if necessary, VIAJOVEN will keep the information blocked for the legally established periods.

VIAJOVEN undertakes to comply with its obligation of secrecy and confidentiality regarding personal data in accordance with applicable legislation.

8.- User rights Users have the right to: (i) Access their personal data;

(ii) Request the rectification of any inaccurate data;

(iii) Request the erasure of their data;

(iv) Request that the processing of their data be restricted;

(v) Object to the processing of their data;

(vi) Request the portability of their data.

(vii) Likewise, Users shall have the right not to be subject to decisions based solely on automated processing of data. The User may exercise all these rights at the following email address: legal@isic.es, indicating the reason for their request.

The User may also send their request by regular mail to the following address: Calle Orense, 25 – Piso 7, Puerta C – 28020 MADRID

Communications sent to VIAJOVEN must contain the following information:

• The User's first and last name;
• The specific request being made. VIAJOVEN reserves the right to request that the sender of the inquiry identify themselves by providing an official document if there is any doubt as to the sender's identity, in order to verify that they are indeed the holder of the rights they wish to exercise. Without prejudice to any other administrative remedy or judicial action, the User shall have the right to file a complaint with a Supervisory Authority, in particular in the Member State of their habitual residence, place of work, or place of the alleged infringement, if they consider that the processing of their personal data does not comply with the regulations, as well as in the event that the exercise of their rights has not been satisfied. The supervisory authority with which the complaint has been filed will inform the complainant of the progress and outcome of the complaint.

9.- Data security Protecting the privacy and personal data of Users is very important to VIAJOVEN. For this reason, VIAJOVEN has taken all measures within its reach to prevent misuse of your data, allowing access to it only to authorized personnel. VIAJOVEN maintains adequate security for the protection of personal data in accordance with applicable legislation and has established all technical means within its reach to prevent the loss, misuse, alteration, unauthorized access, and theft of data provided by the User through the Website, without prejudice to informing you that Internet security measures are not impregnable. VIAJOVEN undertakes to comply with the duty of secrecy and confidentiality regarding personal data in accordance with applicable legislation. VIAJOVEN shall not be liable for any damages arising from the User's breach of this obligation.

10.- Transfers and/or disclosures to third parties Users are informed that their personal data will not be disclosed to third-party national and/or international companies or entities. Users' data may only be used by VIAJOVEN for any purpose that serves to properly fulfill the purposes of personal data processing set out in section 4 of this Privacy Policy. VIAJOVEN will share your data with the central ISIC office, ISIC Global Office B.V., located at Keizersgracht 174-176, 1016DW Amsterdam, KvK number: 53580222, and registration number NL8509.35.118.B01. This office will act as data processor and will be responsible for managing the assignment of the license number to each user.

11.- Questions If you have any questions about our Privacy Policy, please contact us by sending an email to info@isic.es Likewise, if you believe your rights are not being adequately safeguarded, you have the right to file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos), whose contact details are: telephone 900 293 183; postal address C/Jorge Juan 6, 28001 Madrid; electronic office https://sedeagpd.gob.es/sede-electronica-web/ and Request www.agpd.es

12.- Acceptance and Consent The User declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to their processing by VIAJOVEN, in the manner and for the purposes indicated in this Privacy Policy.